Terms & Conditions

These Terms & Conditions govern all quotations, commissions and deliveries of handcrafted works by Oakvera Atelier. By confirming a quotation you accept these terms.

Prices shown on this website are list prices and a starting point only. Every piece is made to order; the binding price is the one in your written quotation, which remains valid for 30 days.

A commission is confirmed upon receipt of the signed quotation and the agreed deposit. Production begins only after your written approval of drawings and samples.

Every piece is shaped by hand and finished by fire. Slight variations in tone, dimension and glaze are not defects but the signature of the process — and part of what you are acquiring.

Lead times are confirmed in each quotation and begin at drawing approval. We deliver worldwide in museum-grade crating with full insurance; installations are rigged by our team or trusted partners.

Risk passes to you upon delivery to your address. Please inspect the crate upon arrival and document any transport damage within 48 hours.

Commissioned works are made for you alone and cannot be returned once production has begun. Pieces damaged in transit will be repaired or remade at our cost. This promise has no expiry date.

Designs, drawings and photographs remain the property of Oakvera Atelier unless a written agreement states otherwise. You acquire the object; the design remains with the atelier.

Our liability is limited to the value of the commission in question. Nothing in these terms limits liability that cannot be limited by law.

These terms are governed by the laws applicable at the registered seat of Oakvera Atelier. The version published on this page is current. Last updated: August 2026.